Communication Skills & Influencing

This is a one line course description

​

​​

Program Overview

• Active Listening

• Assertion Skills 

• Conflict Management

​

Program Outcomes

• ​

​

Program Format

• Online/offline 

• 2-day 

​

Content Areas:

• Journey of senior team to become a high performing team.

• HPT Principles and Models

• History and Critical Incidents in the Senior teams journey (video of leaders speaking and reflecting)

• Values / behaviors of the senior leadership team

• Embedding language

• Cross functional teams

• Senior Leadership Team as first cross-functional team in organization

• Finding the right level of interdependence what's right for our organization?

• Key issues to manage in a matrix organization

1. Authority and governance

2. Leadership

3. Roles and autonomy

4. Accountability

5. Decision Making

6. Communication

7. Aligning stakeholders

​

Content Areas:

​



I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me and you can start adding your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.

​
This is a great space to write long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide. Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.